Returns & Exchanges

We do not accept returns, exchanges or refunds. All sales are final.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We guarantee the authenticity of all products purchased through Sumita.com. Authentic Sumita products feature gold packaging and will clearly show the Sumita logo. Any products that don’t match this description are not considered authentic.

Can I return or exchange an item?

We do not accept returns, exchanges or refunds. All sales are final.

When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials and the items inside and contact us immediately at +39 041 59 51 505

 
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